Dave's Auto ships to the fifty U.S states, and reserves the right to cancel your order and issue a full refund if an order cannot ship to any location for any reason.
When will my product be shipped out?
Products marked "In-Stock" will be shipped within 1-3 day period, unless canceled due to stocking issues. Delivery dates displayed on select products are only estimates, if the order is completed within the specified time displayed. These estimates are not guaranteed and are subject to change due to the shipping carrier’s service levels. Certain products without this message may be shipped directly from the manufacturer or may be out-of-stock. Dave's will send an order status update with the products ETA within 1-3 business day, or when provided by manufacture. If you need immediate availability, please call us at 801-295-5020 and ask for a product specialist.
How long will it take to receive my product?
Packages are shipped Monday through Friday excluding major holidays. If the product is in-stock most orders are received within 1-6 business days from the shipment date depending on your location. Non-stock, special order and out-of-stock items may take 1-2 weeks or longer to be received. Packages will not be delivered on the weekends (Saturday and Sunday) unless specifically specified or on major holidays, this includes expedited services such as Next Day Air.
APO/FPO Shipping (Military Address)
Dave's CANNOT ship product directly to APO or FPO addresses because of shipping limitations. As an option, you may want to consider shipping to a stateside street address and then sending the package to the APO/FPO address overseas via the US Postal Service.
Dave's Auto doesn't offer shipping protection, and if there's any issues with products upon arrival the shipping provider needs to be notified and a case needs to be started before receiving/accepting the item/package. Dave's Auto is not responsible for damaged items due to shipping, and no refunds will be given.
If your product is not replaceable and/or the product is no longer available from the manufacturer, Dave's will issue you a store credit for the original purchase price of the product. This plan is nontransferable and will expire 60 days after the shipment date. All replacement shipping cost covered by Dave's will be UPS and/or FedEx ground.
Customers filing more than one claim may experience a delay in product replacement due to increased investigative time. Any fraudulent claim will make you liable for prosecution.
